Sheriff Conway recognized the need to utilize up-to-date law enforcement technology to accurately and efficiently manage one of the largest Sheriff's Departments in the State.  Therefore, the Technical Services Unit was established to provide all telecommunications and computer related services and support for the department. 

This unit provides services to a customer base of more than 500 personnel located within the Sheriff's Department, the Jail, Gwinnett County Correctional Facility and other locations.

The integrity of the department depends on the integrity and discipline of each employee.  The goal of  professional standards, also known as internal affairs, is to ensure that the integrity of the agency is maintained through an internal system where objectivity, fairness and justice are ensured by an impartial investigation and review.

This unit also is responsible for background investigations in processing all applicants for employment positions within the department.  All applicants must meet required department standards and qualifications to ensure the best possible candidates for hire.