Sylvia began her career with the Sheriff's Department in 1988 as the Jail Commander's administrative assistant. She advanced to Inmate Records Coordinator in 1990 and Technical Specialist in 2001.  She is a native of Gwinnett County and a graduate from Central Gwinnett High School. Her education also includes major course work in computer technology. She and her husband have been married for 35 years and have three sons.